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Monthly Tech Support

Proactive maintenance, optimization, and a dedicated technical partner on call. We manage your tech so you can manage your business.

Proactive, Not Reactive

Most IT support operates on a break-fix model. You call them when something is already broken, and you pay a premium for the emergency.

We operate differently. Once the initial assessment is complete, we allocate a dedicated block of hours each month to optimize your workflows, manage your platforms, and train your team. We fix the small problems before they become expensive disasters.

How Retainers Work

You purchase a set block of hours per month. Retainers are payable 100% upfront on the 1st of the month. Unused hours expire at month-end to ensure we can accurately forecast capacity and dedicate the right resources to your account. We require 30 days notice for cancellation.

What You Get

Dedicated Monthly Hour Block
Proactive System Optimization
Platform Management & Updates
Monthly Status Reporting

Pricing & Packages

Small Business (SMB)

SMB Rate
$40 / hour
  • Flexible Monthly Blocks
  • 30-Day Cancellation Notice
  • Unused Hours Expire Monthly

NGO / Non-Profit

NGO Rate
$35 / hour
  • Flexible Monthly Blocks
  • 30-Day Cancellation Notice
  • Unused Hours Expire Monthly

Frequently Asked Questions

Do unused hours roll over to the next month?
No. Unused hours expire at the end of the month. This allows us to maintain our strict capacity model and ensures we are not overcommitting our team to backlogged hours.
What happens if we need more hours than our block allows?
We will notify you when you are nearing your limit. You can purchase an additional one-off block of hours for that month, or we can upgrade your retainer tier for the following month.

Ready to get started?

Book the Needs Assessment